Dimensions:  12"Tall  x 11.5"Wide   

 Exterior-

Hair On Hide Leather (Highlands Collection): 

Please note as cowhide is a natural material each bag is one of a kind and the pattern will differ on each. Just like you, and anything else with hair, it sheds eventually over time. Don't let that scare you! It’s just the natural part of using something with hair. We have contacted all of our leather companies that we buy our genuine hair on hides from, and we have heard the same answer from all of them: “It’s a natural product, it’s going to shed.” Just like knits pilling, thinning and shedding may occur to put it in perspective. The parts that get more use will show wear sooner, such as the side that rubs against your hip or side. Knitwear will cause this to happen sooner than other fabrics. The hairs also might get caught in your knits. This is simply a side effect of carrying a beautiful one of a kind genuine hair on hide bag that will last you a very long time if handled with care. It is a delicate product, please cherish these beautiful one of kind pieces.

If you need to spot clean, first wipe with a humid soft cloth in the direction of the hair. Then use a sponge lightly dampened with water or neutral soap to wipe away any dirt. For stain removal, immediately remove any excess liquids or solids with a paper towel, soft cloth or sponge. 

Please note: As it is made of a natural material, each bag varies slightly in texture and color. The leather will become more vintage looking with each use but you can touch it up at any time with leather conditioner.  

Here are some facts about the Buffalo Leather used in our bags:

• With appropriate care, buffalo leather will last a lifetime, developing, over time, a rich patina which enhances the beauty of the leather.
• To remove surface dirt and grease, wipe your Buffalo leather article with a damp cloth or use a commercial leather cleaner.  Avoid products containing solvents or silicones.
• Regular light maintenance will ensure that there is not a build up of dirt on your bag.  Always handle your bag with clean hands and wipe the bag with a dry cloth.  For a more thorough clean, apply leather cleaner to a cloth, never directly onto the leather. Apply a single coat of cleaner, using a circular motion.  Dry the bag and apply a single coat of conditioner. 
• Buffalo leather will soften through use, but you can speed up the process by the regular use of conditioner.  It is not advisable to use any other method, such as wetting or heating.
• Use a reputable leather conditioner.  Apply the conditioner to a dry cloth, never directly onto the leather.  Work a single coat of conditioner into the leather with even circular strokes.
• Keep your Buffalo leather out of direct sunlight in a dry place.  Always handle your Buffalo leather with clean hands.  Keep your Buffalo leather clean by regularly wiping with a dry cloth and apply conditioner every few months.

 Start by making sure your leather goods are clean and dry. Next, test a small amount of Leather Balm on a hidden patch of leather to preview the results. Start with a small amount- a little goes a long way.

 Contact us anytime with questions by emailing us at ranchjunkie@ranchjunkie.com

To Start A Return Click Here. 

Email us anytime at ranchjunkie@ranchjunkie.com - we will get back to you ASAP.

We usually ship all orders in 1-4 business days of purchase with a 2-4 day transit time depending on where you are located*

REFUND POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

To Start A Return Click Here. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. 

• Personalized Items
• Gift cards

To complete your return, we require a receipt or proof of purchase. You can contact us by email about the return at ranchjunkie@ranchjunkie.com

RETURN PRODUCTS TO:

Ranch Junkie Mercantile

11941 Hilltop Rd. STE13

Argyle, TX 76226

IF YOUR ITEM ARRIVES DAMAGED FROM THE SHIPPING PROCESS PLEASE CONTACT US: RANCHJUNKIE@RANCHJUNKIE.COM 

WE WILL NEED PICTURES OF THE DAMAGED PRODUCT AND THE BOX- PLEASE KEEP THE BOX AND THE BROKEN PRODUCT AS THE CARRIER WILL NEED TO INSPECT IT. WE WILL REPLACE YOUR ITEM AS SOON AS POSSIBLE IF THIS HAPPENS. 

There are certain situations where only partial refunds are granted (if applicable)

• Merchandise with obvious signs of use.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

 Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ranchjunkie@ranchjunkie.com

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ranchjunkie@ranchjunkie.com and send your item to: 11941 Hilltop Road #13 Argyle Texas US 76226.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Some of our items that are handmade will take longer to ship due to the product's nature- we will state in the products description the lead time for each product.